SHIPPING AND RETURNS
If you are unhappy with the goods you have received due to damaged material or factory faults you can return them to us for a replacement or a credit note of the purchase price. Products must be returned to us within 10 days of receipt and at the customers’ expense. Credit note for the purchase price will be issued for products returned in perfect condition and in their original packaging. We cannot issue a credit note for clothing or accessories which have been printed or customized specifically to your needs according to your sizes or colours however we will try to come to some arrangement if you need to cancel the order. Please note that the returned goods are your responsibility until they reach us. We cannot be held responsible for any goods lost in transit to us. All our products are Official Products straight from the licensed manufacturers and will not accept returns regarding this matter. If we are unable to supply an item and payment has already been made, you will have two options: 1) We will issue you a full refund of the purchase price, or 2) You can choose to wait until the item is in stock again. Pictures on the site may at times vary in detail and colour to the actual product. Custom Kits: all our custom kits are manufactured with the highest of quality. Sizes and colours may vary so it is the responsibility of the customer to purchase a sample before ordering a set of kits. The reason for this is because there are thousands of various shades of blues and greens etc, so what you see on screen will be as close as possible to the actual colour of the kits. Once the kits have been personalized by names or numbers it will not be returnable as we may not be able to resell your custom kits. It is the customers’ responsibility to read through the conditions on our website before purchasing. Besteam Sport will pay the postage price for any goods that need to be resent in an exchange situation where a fault was made on our side.
Free Shipping on all orders above R750 and R100 shipping fee for orders below R750.
FOR INTERNATIONAL ORDERS SHIPPING IS CALCULATED AT CHECKOUT, PLEASE NOTE YOU WILL NEED TO PAY YOUR COUNTRIES CUSTOMS AND TAXES UPON ARRIVAL OF GOODS.
INTERNATIONAL SHIPPING TAKES AROUND 3-7 DAYS.
Shipping of goods will take place within 24-48 hours of received payment confirmation. Confirmation of payment refers to the amount reflected in the bank account of Besteam Sport , and not the one you may have with you. Customers must use there invoice number as a reference when paying.The period stated within which you will receive your order is approximate.Please note that your goods may be sent to you in instalments. Title to any product ordered will pass to you once Besteam Sport has received payment in full for that product. Risk in any product ordered will pass upon delivery to you.