Besteam Club Portal – Account Deletion

Request account deletion

You can request deletion of your Besteam Club Portal customer account and associated personal information by emailing info@besteamsport.co.za.

Email subject: Besteam Club Portal account deletion

Send your request from the email address linked to your Besteam account. State that you would like your customer account and associated personal information deleted.

Do not include your password, sign-in codes or payment card details.

What happens next?

We will verify your identity and complete your request within 30 days of identity verification. We may contact you if additional information is needed to verify ownership.

What information is deleted?

We will delete your customer account and associated personal information, including your app club assignment, except records we must retain for legitimate purposes.

Certain transaction records may be retained for tax and accounting obligations, fraud prevention or resolving disputes. We will explain any information retained, why it is retained and the applicable retention period. It will be deleted or anonymised when retention is no longer necessary.

Your website account is also affected

The Besteam Club Portal app and Besteam website share the same customer account. Deleting this account affects your account access on both platforms.

Uninstalling the app or signing out does not delete your account.

Contact

Besteam Sport SA (Pty) Ltd
Email: info@besteamsport.co.za
181 Protea Avenue, Lenasia, Johannesburg, 1821, South Africa.